1:39 pm
Club Member
July 10, 2003
If I got ripped off on e-bay, and I used paypal, what are the steps I need to take to get my $$$ back?
I was supposed to get an item in 5 days, now it's been 19 days. The company told me it shipped on day one. Then on day 11, I e-mailed them and they replied that it shipped back on Nov 30th, even though the USPS said it hadn't shipped yet. Now they are ignoring my e-mails at day 19.
I used to wheel a lot. . .
3:47 pm
Club Member
July 10, 2003
4:21 pm
Club President
April 2, 2003
First was the vendor "verified" by Paypal? If so, you just go to the customer service link on Paypal and explain your problem.
However, first - how many transactions did the vendor have on e-bay? If they are a powerseller, I have a tough time thinking they'd stiff you. Has the vendor provided a tracking number? It sounds like they have. If so, I'd reference it with the vendor again and let them know that if it's not resolved at this point in time, you will e-mail e-bay explaining the problems, leave negative feedback for them on e-bay, and revoke the transaction though paypal and notify paypal of their unscrupulous business tactics. I would then expect resolution one way or another.
If the seller is small, not a powerseller and not verified through paypal, you may be hosed.
Good luck!
5:53 pm
Club Member
July 10, 2003
"BKGM Jeepers" wrote: However, first - how many transactions did the vendor have on e-bay? If they are a powerseller, I have a tough time thinking they'd stiff you. Has the vendor provided a tracking number? It sounds like they have. If so, I'd reference it with the vendor again and let them know that if it's not resolved at this point in time, you will e-mail e-bay explaining the problems, leave negative feedback for them on e-bay, and revoke the transaction though paypal and notify paypal of their unscrupulous business tactics. I would then expect resolution one way or another.
That's exactly what I did yesterday. Still waiting to hear back from them...
I used to wheel a lot. . .
6:35 pm
January 7, 2003
Did you have pay pal take the money out of your checking/savings account or against a credit card? If it was on your credit card could you just file a dispute with that bank and have them reverse the charges? I am sure pay pal wouldn't like that, but you have to protect yourself. I haven't read a lot of warm fuzzy stories about pay pal when it comes to being stiffed when you purchase something. Maybe things have changed over the last few years with them and they try and do a better job of protecting their customers.
2:39 am
Club Member
July 10, 2003
Update:
I contacted paypal. You'll be happy to know that they were very helpful. They proved the package had not been shipped and they were able to refund our money on the spot. They were awsome! Because it had been more than 20 days, they were able to take care of it imediately. Now, I guess I should go leave some negative feedback on the sellers e-bay page.
I used to wheel a lot. . .
4:56 am
Club Member
July 10, 2003
5:25 am
February 5, 2003
1:35 pm
Club Member
July 10, 2003
2:45 pm
January 12, 2007
3:28 pm
Club Member
July 10, 2003
3:18 am
February 5, 2003
Closed Mondays.
3:23 am
February 5, 2003
"JohnDF" wrote: Wii Play is a lot of fun
My favorites are the Lego games
wii legos starwars. 19.99
http://www.amazon.com/Lego-Star-Wars-Co ... 396&sr=8-1
Closed Mondays.
4:14 am
Club Member
July 10, 2003
4:36 am
Club Member
July 10, 2003
4:24 pm
Club President
April 2, 2003
"Dan-H" wrote: [quote="JohnDF"]Wii Play is a lot of fun
My favorites are the Lego games
wii legos starwars. 19.99
http://www.amazon.com/Lego-Star-Wars-Co ... 396&sr=8-1
Lego starwars was $14.99 at EDH Target two weeks ago. I already have it, so I didn't buy it. It's an older game, so the price should be fairly reasonable.
2:37 am
February 5, 2003
"BKGM Jeepers" wrote: [quote="Dan-H"][quote="JohnDF"]Wii Play is a lot of fun
My favorites are the Lego games
wii legos starwars. 19.99
http://www.amazon.com/Lego-Star-Wars-Co ... 396&sr=8-1
Lego starwars was $14.99 at EDH Target two weeks ago. I already have it, so I didn't buy it. It's an older game, so the price should be fairly reasonable.
Next year I need to hire Brad as my personal shopper 😀
Closed Mondays.
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