1:18 am
Club President
April 2, 2003
"Justin" wrote: I just have to figure out where I am going to buy them. I'll probably end up at G.Y. in Rocklin just for ease of warranty.
Wait.......does 4wheel parts offer a warranty on Good Year tires? We do get a discount from them. 😀 8)
4-Wheel parts offers an unconditional warranty on every tire they sell, but the warranty isn't free. It's about 10% I believe.
3:17 am
Club President
April 2, 2003
"RobD" wrote: Has anyone actually tested that unconditional warranty at 4WD to see if they will replace a tire with a huge sidewall cut?
I returned one krawler and had it replaced. It was a sidewall cut. They honored that warranty for me.
I can tell you that they also replaced TWO dead Optima batteries for me - for free. Not sure of any other place that will do that. One battery was 6 years old that I repalced. The other was just over 2 years old.
11:35 pm
Stay Away from Goodyear Rocklin!!!!!!!!!!
I just had a horrible experience trying to warranty the tire I blew. The people there are clueless. They tried to over charge me and pass off a steel rim that was the wrong size.
The first bill I saw was $408 for 1 35" and a 15" steel wheel. When I told them my tire is under full replacement warranty they would only prorate the tire and charged the difference between the original tire and the new tire. In the end I had to pay $135. for the tire only. Oh and by the way, I had called the previous week an was told to come on down, your warranty is good and evert thing will be taken care of.
They had me check the rim to see if it is the right design and luckily I noticed that the back spacing was too much. I then proceeded to argue with the guy for half an hour. I finally had to Instruct them how to correctly measure backspacing by taking both tires, a straight edge and my measuring tape. The guy wouldn't admit the rim was wrong until I had one of their shop guys look at the measurements. The new rim was at 5 inches of bs and my rim is at 4 inches of bs. This would have made the new bigger tire rub badly. Crying baby in hand the guy had to admit defeat. I truly believe the guy was trying to pull a fast one and pass the wrong rim off on me.
Justin, this is the same guy that tried to tell you that a 37-15 is smaller than a 37-17. Buy your tires elsewhere even if it costs you more money.
My rant is done....... 👿 👿 👿
Thank you for your time 😀
1:40 am
"lj4x4" wrote: Stay Away from Goodyear Rocklin!!!!!!!!!!
I just had a horrible experience trying to warranty the tire I blew. The people there are clueless. They tried to over charge me and pass off a steel rim that was the wrong size.
The first bill I saw was $408 for 1 35" and a 15" steel wheel. When I told them my tire is under full replacement warranty they would only prorate the tire and charged the difference between the original tire and the new tire. In the end I had to pay $135. for the tire only. Oh and by the way, I had called the previous week an was told to come on down, your warranty is good and evert thing will be taken care of.
They had me check the rim to see if it is the right design and luckily I noticed that the back spacing was too much. I then proceeded to argue with the guy for half an hour. I finally had to Instruct them how to correctly measure backspacing by taking both tires, a straight edge and my measuring tape. The guy wouldn't admit the rim was wrong until I had one of their shop guys look at the measurements. The new rim was at 5 inches of bs and my rim is at 4 inches of bs. This would have made the new bigger tire rub badly. Crying baby in hand the guy had to admit defeat. I truly believe the guy was trying to pull a fast one and pass the wrong rim off on me.
Justin, this is the same guy that tried to tell you that a 37-15 is smaller than a 37-17. Buy your tires elsewhere even if it costs you more money.
My rant is done....... 👿 👿 👿
Thank you for your time 😀
Try America's tire on arden way. They will price match with anyone local. (4 Wheel Parts) They fed-x ed my tires in from texas at no x-tra charge.( 4-Wheel parts told me to go there because they could not get mtr's at that time) They replaced Kevin's tire with out a fuss.
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