10:21 pm
Automakers are making huge strides in making better cars, according to the latest report from market researcher J.D. Power and Associates.
The researcher's annual "Initial Quality Study" looks at both "defects and malfunctions" as well as "quality of design." For this report, vehicle owners are surveyed at 90 days of ownership.
But "quality of design," which tracks problems that are designed into a car rather than the result of a manufacturing glitch, hasn't seen much improvement. Hard-to-use audio and entertainment controls are a big complaint, the company said.
Initial quality surveys have proven to be good at determining long-term durability of vehicles, according to J.D. Power.
Overall Brand Rankings
Luxury brand Porsche ranked top overall. Infiniti, the luxury division of Nissan, ranked second, and Toyota's Lexus luxury division ranked third.
Mercedes-Benz, which ranked 25th in the survey just two years ago, ranked fourth overall this year, followed by Toyota's mainstream Toyota brand.
Ford's style-oriented Mercury brand was the top-ranked U.S. brand, coming in sixth overall.
Four General Motors brands — Cadillac, Chevrolet, Pontiac and Buick — scored above average, a feat not managed by any GM brands last year.
2008 Porsche Cayman
"I think the culture in the company has completely changed," said Jamie Hrescko, GM's vice-president for quality. Those four brands account for 82 percent of GM's sales volume, he said.
All three of Chrysler's brands — Chrysler, Dodge and Jeep — scored well below average. Jeep had the worst score of any overall brand.
The results do not reflect recent changes the company has implimented in its vehicles, Chrysler spokesman Ed Saenz wrote in an e-mail.
"The leadership at Chrysler is confident they will see significant improvement in both perceived quality and the customer dissatisfaction associated with the 'design' portion of IQS in the next survey," he wrote.
Ouch...Jeep = worst score of any overall brand. 
10:46 pm
January 12, 2007
Offline Why do you think we strip all the Jeep stuff off and run aftermarket, Ford, Chevy, etc parts? 
10:46 pm
Club Member
July 10, 2003
Offline The new Jeeps aren't real Jeeps 🙄
They are Econo Hummers 😀
I used to wheel a lot. . .
11:15 pm
February 5, 2003
Offline "Bender" wrote:
Automakers are making huge strides in making better cars, according to the latest report from market researcher J.D. Power and Associates.
The researcher's annual "Initial Quality Study" looks at both "defects and malfunctions" as well as "quality of design." For this report, vehicle owners are surveyed at 90 days of ownership.
But "quality of design," which tracks problems that are designed into a car rather than the result of a manufacturing glitch, hasn't seen much improvement. Hard-to-use audio and entertainment controls are a big complaint, the company said.
Initial quality surveys have proven to be good at determining long-term durability of vehicles, according to J.D. Power.
Overall Brand Rankings
Luxury brand Porsche ranked top overall. Infiniti, the luxury division of Nissan, ranked second, and Toyota's Lexus luxury division ranked third.
Mercedes-Benz, which ranked 25th in the survey just two years ago, ranked fourth overall this year, followed by Toyota's mainstream Toyota brand.
Ford's style-oriented Mercury brand was the top-ranked U.S. brand, coming in sixth overall.
Four General Motors brands — Cadillac, Chevrolet, Pontiac and Buick — scored above average, a feat not managed by any GM brands last year.
2008 Porsche Cayman
"I think the culture in the company has completely changed," said Jamie Hrescko, GM's vice-president for quality. Those four brands account for 82 percent of GM's sales volume, he said.
All three of Chrysler's brands — Chrysler, Dodge and Jeep — scored well below average. Jeep had the worst score of any overall brand.
The results do not reflect recent changes the company has implimented in its vehicles, Chrysler spokesman Ed Saenz wrote in an e-mail.
"The leadership at Chrysler is confident they will see significant improvement in both perceived quality and the customer dissatisfaction associated with the 'design' portion of IQS in the next survey," he wrote.
Ouch...Jeep = worst score of any overall brand.
a real Jeep is not a car so it wasn't likely part of this survey 😉
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