12:37 am
January 12, 2007
Offline
Vent on:
I just went to try and install my new dual rate Swayloc on the front of my Jeep. Well, the inner torsion bar is machined wrong. 😡 😡 😡 It's not splined, it's machined with a flat spot that the arm slides over and the flat spots are off by 30 degrees which means if I put one arm where it needs to be, the other one will be 30 degrees up or down. 😡 😡 😡 I sure hope their customer service is better than their machine work when I call tomorrow. (Unless I'm missing something, but I don't see any other way to mount them). 😡 😡 😡
Vent off:
This thing would be cool if I could use it.
1:13 am
Justin, That is not how they are supposed to be. The inner torsion bar is not splined but has a flat spot machined in the same spot on both sides. I believe the flat spot faces the rear.
If you are worried about customer service, I would talk to Brad. His broke on the Strawberry last year. He had it replaced. He can fill you in on the details.
I love mine! On the street, It's a little looser than stock. Off road, I feel a lot more control and less of those "PUCKER" moments. Good Luck
6:43 am
July 15, 2005
Offline My inner torsion bar on my Swaylock is splined on both sides and the arms are probably 10 to 20 degrees off..The arms not being parallel is no big deal..
__________________
'If we ever forget that we're one nation under God, then we will be a nation gone under."- Ronald Reagan
1:48 pm
January 12, 2007
Offline "RobD" wrote: My inner torsion bar on my Swaylock is splined on both sides and the arms are probably 10 to 20 degrees off..The arms not being parallel is no big deal..
There is no way to even mount the arms on the way it is machined. The flat spots have to line up for the arms to go on. If I line up one side, then the other sides flat spots are 30 degrees off from each other and you can't put the arm on.
If it wasn't for bad luck, I wouldn't have any luck at all. 🙁
1:52 pm
January 12, 2007
Offline "lj4x4" wrote: Justin, That is not how they are supposed to be. The inner torsion bar is not splined but has a flat spot machined in the same spot on both sides. I believe the flat spot faces the rear.
If you are worried about customer service, I would talk to Brad. His broke on the Strawberry last year. He had it replaced. He can fill you in on the details.
I love mine! On the street, It's a little looser than stock. Off road, I feel a lot more control and less of those "PUCKER" moments. Good Luck
I think Brad and Rob have both dealt with their customer service. I ordered it from Quadratec so if ORO won't help me, I'll call up Quadretec and see if they can.
2:55 pm
Club President
April 2, 2003
Online I have the newer style (now) like Justin's. Rob is correct that they do not have to be parallel. Mine did come out parallel and it works fine.
Their customer service was fine. I had to wait a while for the parts, and their "warranty" was actaully just a discount for returning the old parts that broke.
Quadratek has good service as well so either would be fine. I'd suggest dealing with ORO, especially if the parts drop shipped rather than coming from the company warehouse.
3:05 pm
There is no way to even mount the arms on the way it is machined. The flat spots have to line up for the arms to go on. If I line up one side, then the other sides flat spots are 30 degrees off from each other and you can't put the arm on.
If it wasn't for bad luck, I wouldn't have any luck at all. 🙁
Justin, I can machine a new flat spot and weld up and turn the old one away. But that should be the backup plan. They should replace it.
3:14 pm
January 12, 2007
Offline "RockinCrawler" wrote:
Justin, I can machine a new flat spot and weld up and turn the old one away. But that should be the backup plan. They should replace it.
Thanks for the offer. 8)
I just got off the phone with ORO. I left a message and they called me back within 15 minutes but, they basically don't believe me. They want to see pictures before they send out a replacement. 😯 The guy I talked to is the machinist and couldn't believe that he would make this kind of mistake. He said they need to be within 1 degree of each other for it to work. Like I said, there is no way to mount the arms in this configuration. He was extremely nice so hopefully I make positive progress in trying to get this resolved.
10:21 pm
I had the same problemish With terra flex. They called back right away after they got the pics. My pass side arm was put together backwards and upside-down. They replaced it with a dual rate which is still in the box. I don't think you will have any problems once they get the pictures.
3:14 am
January 12, 2007
Offline Here is a pic of the inner torsion bar with the arms on. 
3:17 am
Club President
April 2, 2003
Online Whoa!
Time for a return!
At least it's only the bar. ORO will probably rush ship you the new bar and have you return the old one in their packaging. Quick and simple.
You'll be ready for our next snow run in day or two!!!
12:37 pm
Club Member
July 10, 2003
Offline It looks just a bit off
I used to wheel a lot. . .
2:56 pm
Club President
April 2, 2003
Online 18" of new snow at my cabin yesterday.
Is the Trail Maint Run being moved back to 4th of July?
4:40 pm
Club Member
July 10, 2003
Offline Maybe the Rubicon Roundup will be postponed until after Summer School is over 😈
I used to wheel a lot. . .
4:52 pm
January 12, 2007
Offline Received an email from ORO this morning with a tracking number for the replacement that's on it's way. 😀 8)
4:53 pm
January 12, 2007
Offline "JohnDF" wrote: Maybe the Rubicon Roundup will be postponed until after Summer School is over 😈
We could always do a Rubicon Roundup Part 2 so you could make it.
4:55 pm
May 4, 2004
Offline "Justin" wrote: The guy I talked to is the machinist and couldn't believe that he would make this kind of mistake.
"Justin" wrote: Here is a pic of the inner torsion bar with the arms on.
Maybe it got twisted during shipping.
6:10 pm
"Justin" wrote: Here is a pic of the inner torsion bar with the arms on.
That's amazing. Did they have any explanation?
8:55 pm
January 12, 2007
Offline "Bender" wrote:
That's amazing. Did they have any explanation?
No. He sounded really shocked since he does 95% of the machine work there. I guess whoever does the other 5% did this one.......probably on a Friday afternoon.
9:03 pm
Club Member
July 10, 2003
Offline There's nothing that a BFH, Blue Wrench, and Duct Tape can't fix...you should have that thing ready to go by now 😈
I used to wheel a lot. . .
10:17 pm
January 12, 2007
Offline "JohnDF" wrote: There's nothing that a BFH, Blue Wrench, and Duct Tape can't fix...you should have that thing ready to go by now 😈
I put the stock swaybar back on so I could at least drive it while I waited. I'm pretty much ready to go wheeling.....how about you John? 😈
10:55 pm
Club Member
July 10, 2003
Offline "Justin" wrote: [quote="JohnDF"]I'm pretty much ready to go wheeling.....how about you John? 😈
Sadly, my mechanic has the virus and can't get to fixin' my Jeep yet But, I promise to have my Jeep fixed before all the snow runs are over--which should be mid July 😛
I used to wheel a lot. . .
12:19 am
July 15, 2005
Offline Sadly this is day 5 of being in bed and not feeling much better yet..I hope we can get to it over the next couple weeks. If you want, you can bring it over and park it in my garage and we can work on a couple hours each night..
"JohnDF" wrote: [quote="Justin"][quote="JohnDF"]I'm pretty much ready to go wheeling.....how about you John? 😈
Sadly, my mechanic has the virus and can't get to fixin' my Jeep yet But, I promise to have my Jeep fixed before all the snow runs are over--which should be mid July 😛
__________________
'If we ever forget that we're one nation under God, then we will be a nation gone under."- Ronald Reagan
12:25 am
July 15, 2005
Offline They really need to start putting warning lables on alcohol that say, " Do not work with machinery while under the influence." 😯
"Justin" wrote: Here is a pic of the inner torsion bar with the arms on.
__________________
'If we ever forget that we're one nation under God, then we will be a nation gone under."- Ronald Reagan
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